File a Request for Assistance for issues regarding failure to honor warranty, improper
installation, false advertising, illegal sales, escrow violations, non-receipt of title, contract disputes,
fraud or misrepresentation, unlicensed sales activity, and other illegal activities by HCD licensees and
Examples: Failure to itemize cash price of
accessories or services on the sales contract, failure to open escrow and deposit within 5 days, failure to
disclose known issues, selling noncompliant or illegally altered manufactured homes.