File a Request for Assistance for issues regarding health and safety
within mobilehome parks and special occupancy (RV) parks.
Examples: Accumulation of
garbage/debris, substandard mobilehome, sewage spills, additions or
alterations without proper permits.
File a Request for Assistance for problems within mobilehome parks that are Civil Code violations.
Examples: Illegal grounds for eviction, failure
to provide proper notice of rent increase, no written rental agreement between the park and mobilehome owner.
File a Request for Assistance for issues regarding health and safety violations within
privately owned and operated employee housing with five (5) or more employees.
Examples: Substandard conditions of living quarters,
lack of heat, maintenance issues.
File a Request for Assistance for issues regarding failure to honor warranty, improper
installation, false advertising, illegal sales, escrow violations, non-receipt of title, contract disputes,
fraud or misrepresentation, unlicensed sales activity, and other illegal activities by HCD licensees and
Examples: Failure to itemize cash price of
accessories or services on the sales contract, failure to open escrow and deposit within 5 days, failure to
disclose known issues, selling noncompliant or illegally altered manufactured homes.
File a Request for Assistance for issues regarding construction defects on manufactured homes.
Examples: New manufactured home has a defective electrical system. Newly
purchased manufactured home has plumbing leaks.
File a Request for Assistance for issues regarding factory-built housing construction defects. Owner
may request assistance where there is believed to be a failure to meet the required building and design
requirements for factory-built housing systems or components.
Examples: Violations regarding allegations of non-compliance with the
California Building Standards Code, as it pertains to the factory construction or transportation.