Choose Complaint Type
Mobilehome Assistance Center (HCD MAC 418)
Mobilehome or Special Occupancy Park
File a Request for Assistance for issues regarding health and safety within mobilehome parks and special occupancy (RV) parks.
Examples: Accumulation of garbage/debris, substandard mobilehome, sewage spills, additions or alterations without proper permits.
Mobilehome Residency Law Protection Program
File a Request for Assistance for problems within mobilehome parks that are Civil Code violations.
Examples: Illegal grounds for eviction, failure to provide proper notice of rent increase, no written rental agreement between the park and mobilehome owner.
Employee Housing Facilities
File a Request for Assistance for issues regarding health and safety violations within privately owned and operated employee housing with five (5) or more employees.
Examples: Substandard conditions of living quarters, lack of heat, maintenance issues.
Mobilehome Sales and Warranty
File a Request for Assistance for issues regarding failure to honor warranty, improper installation, false advertising, illegal sales, escrow violations, non-receipt of title, contract disputes, fraud or misrepresentation, unlicensed sales activity, and other illegal activities by HCD licensees and non-HCD licensees.
Examples: Failure to itemize cash price of accessories or services on the sales contract, failure to open escrow and deposit within 5 days, failure to disclose known issues, selling noncompliant or illegally altered manufactured homes.
Manufactured Home Construction Defects
File a Request for Assistance for issues regarding construction defects on manufactured homes.
Examples: New manufactured home has a defective electrical system. Newly purchased manufactured home has plumbing leaks.
Factory-Built Housing Defect
File a Request for Assistance for issues regarding factory-built housing construction defects. Owner may request assistance where there is believed to be a failure to meet the required building and design requirements for factory-built housing systems or components.
Examples: Violations regarding allegations of non-compliance with the California Building Standards Code, as it pertains to the factory construction or transportation.